# ProNeighbor

> AI-run home-services marketplace for Colorado mountain towns — a Steamboat Springs company. A homeowner
> (or an AI assistant acting for one) describes what a home needs; ProNeighbor's agent scopes it, matches a
> vetted local pro, books a real appointment, and runs payment with an approval gate: the pro is paid only
> after the homeowner approves the completed work. Never-ghosted guarantee: if a matched pro can't make it,
> the job auto-reroutes, and a human lines one up when no pro is free.

Services: plumbing, electrical, HVAC (heating & cooling), handyman, snow removal.
Towns served: Steamboat Springs, Hayden, Craig (Colorado, US-40 corridor).
Phone (AI concierge, 24/7, books real appointments): +1-970-875-6219
Email (same AI concierge; replies in-thread within ~2 minutes): concierge@proneighbor.app

## Booking on a client's behalf (AI agents)

- Live machine-readable catalog with real-time trust signals (provider counts, verification, ratings):
  https://proneighbor-agent-626292073687.us-central1.run.app/discovery
- MCP server (find coverage, get typical prices, book, with confirmation semantics):
  https://proneighbor-agent-626292073687.us-central1.run.app/mcp/
  Tools include: request_home_service (description, address, contact_name, contact_phone, optional trade/
  urgency/pro_brief — pass a 2-3 sentence pro_brief summarizing what the customer described), and a
  coverage/price lookup. Bookings are confirmed to the homeowner by phone/SMS; nothing is charged at
  booking time.
- Phone fallback: your agent (or the human) can simply call +1-970-875-6219 — the line always answers,
  quotes typical price ranges, and books.
- Email fallback: write to concierge@proneighbor.app — the same agent reads the mailbox every 2 minutes
  and replies in-thread (bookings are confirmed back to the homeowner's own contact info).

## Key pages

- https://proneighbor.app/ — overview
- https://proneighbor.app/app — homeowner booking (anonymous-first; no sign-up to start)
- https://proneighbor.app/pros — for service pros: the pitch (free AI front office; jobs not leads;
  1% capped at $50/job on paid work only; pros keep 99%)
- https://proneighbor.app/pro — the pro portal app (sign-up and daily use)
- https://proneighbor.app/manager — for property managers (portfolio front desk)
- https://proneighbor.app/guarantee — the guarantee in plain language (approval-gated payment,
  never-ghosted, verification, honest pricing)
- https://proneighbor.app/terms — terms, privacy, SMS program
- https://proneighbor.app/services/{service}-{town} — per-town service pages with typical prices,
  where {service} is one of plumbing | electrical | hvac | handyman | snow-removal and {town} is one
  of steamboat-springs | hayden | craig (e.g. /services/plumbing-steamboat-springs)

## Trust mechanics (accurate wording)

- Payment is approval-gated: released to the pro only after the homeowner approves the completed work;
  disputes hold funds while resolved. (Not a bank escrow product.)
- Vetted local pros; license & insurance verification badge.
- Upfront typical price ranges at booking; the pro confirms the exact price on-site — ranges are never a
  binding quote.